This position plays a key role in maintaining our day to day store and online order operations. You'd be responsible for all shipping and receiving. Additional responsibilities include maintaining the rental fleet and associated paperwork, managing warranty cases, and other miscellaneous customer inquiries. To succeed in this position a candidate should be incredibly organized, detail oriented, and able to work well both independently and in a team.
Receive incoming products: check shipped product against purchase orders, tag all product, and move it to the sales floor
Fulfill new orders: Regularly check for web orders and special orders, pull product from sales floor, package, and ship
Maintain warehouse organization: Backstock excess product appropriately, keep space clean and organized, run daily reports of previous days sales and move any necessary back stock to sales floor
Supply ordering: Check sales floor, office, and warehouse for missing supplies, order, and stock
Respond to customer inquiries regarding orders and other miscellaneous comments/concerns
Handle product warranties: determine the appropriateness of a warranty case, return product to manufacturer, correspond with customer and ensure they receive appropriate compensation
Restock park and forest passes: reconcile sales to determine amount owed
Candidates with prior warehouse or sales floor experience will receive highest priority for consideration. This is an hourly position with an expectation of some weekend availability. Pay is dependent on experience. We offer benefits, gym membership discounts, discounts on outdoor gear, and a flexible schedule.
To be considered for this position please send your resume and a cover letter detailing your experience with outdoor recreation and why you want to work in the outdoor industry to email@example.com Please put * your name* Application for Warehouse Associate in the subject line of the email with your resume and cover letter.